The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

Provides Tyler software and hardware support for employees from various departments such as Sales, Solutions Consultants, and Implementation/Professional Services. Maintains and reports on hosting center environment to ensure proper performance and functionality for our clients. Reviews and reports internal statistics, and makes recommendations based on data collected. As

Performs remote installation services for new and existing clients in accordance with the service work order. Installs and configures applications which run on a variety of server operating systems such as Microsoft Windows, UNIX, and Linux. Installs and configures databases which include Microsoft SQL Server. Installs and configures web servers and deploy web products to

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

Perform manual as well as scheduled/automated backups and restores of Production and non production databases. Utilize industry standard tools, cloud service provider native portals and features, and/or other third party client approved tools necessary to provide operations, maintenance, and migration support services. Ability to write database queries for MSSQL, Oracle,

Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows Operating Systems, using Microsoft SQL Databases. Provide first ti

Maintain and refine infrastructure solutions to support business functions, processes, and applications. Evaluate, and make recommendations for alternative infrastructure solutions. Support the selection ofmethodologies, frameworks, tools, and components of infrastructure solutions, and lead multifunctional teams insuccessful application of those methodologies and tools.

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows Operating Syste