We are going for more, will you join us?
As AIS moves into our next strategy period, there is significant growth potential around the development of the Service business in our global key accounts.
SCE is recruiting a Global Key Account Manager Service to drive this sales channel development.
As a GKAS, you will be the Service sales contact person to support Global Key Account Managers and local BLMs in the creation of global Service solutions. You will be responsible for the best Customer experience throughout the complete GKA journey, including physical and digital touchpoints. The GKAS will report to divisional Marketing Service VP and manage both MVI/GI accounts.
Location is open but preferably North America or Central Europe.
In this role, you will define the global solution; the product with correct value proposition and scope, the level of price but also ensure we will meet same quality of delivery in any location. You will support GKAM to develop the service business plan which is part of the account strategy. Also with Customer negotiations and discussions that might be needed until order is signed.You will work closely with GKAMs making sure service solutions are always part of any global agreement, giving priority to proactive solutions.
Together with the local Service organization and GKAT you will support GKAMs on the issues occurring at the Customers headquarter. This includes building solutions that can be adopted globally.
You will communicate and roll out the contract conditions to all CCs; and work on contract follow up, making sure we get Customer feedback and performance to adjust either the solution or quality of delivery.
MarComm, Marketing and Operations are key partners make sure the Customer has the best experience.
What we expect you to bring
Your personality and motivation
You are willing to learn and open to new ideas. You communicate with influence and take different perspectives into consideration. You are capable of linking your individual needs/benefits to organizational goals. You are flexible to adapt communication styles to different audiences. You are a team player, actively contributing to the team performance. You are a motivated, committed, and flexible individual.
Where will your passion take you?
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and close customer collaboration enable us to innovate for a sustainable future. We believe that passionate people make it happen. With us, you have the authority to act and many opportunities to create lasting results.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.